Coronavirus (COVID-19) Preparedness Information

Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.

Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the health department.

COVID-19 Online Risk Assessment

To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.

Quick Links:

Palestine Regional Medical Center is committed to the health and safety of our community, and we are well-prepared to respond to any local cases that may arise. Find out what we’re doing to stay prepared, as well as steps you can take to help protect you and your family and prevent the spread of illness in our community.

Updated Visitor Guidelines

Due to the increased number of COVID- 19 patients and to reduce the spread of respiratory illnesses, we are taking the following precautions to protect our patients, staff, and visitors:

  • Updated Visitor Policy (Effective Friday, September 18, 2020 @ 0800 am)
    • NOTE: This policy applies to hospital and ambulatory settings

      To reduce the spread of respiratory illnesses, we are taking the following precautions to protect our patients, staff and visitors:

    • Patients will be limited to only one visitor per day / one companion for an ambulatory appointment.
    • Visitors are NOT allowed for high-risk, isolation, immunocompromised or respiratory patients who are under observation or test positive for coronavirus (COVID-19). No ICU Visitation.
    • OB patients will be allowed one designated support person around the clock (they will not be allowed to leave).
    • Hospice patients will be allowed one designated support person around the clock (exceptions maybe made for hospice please contact the House Supervisor).
    • No visitors under the age of 16.
    • All visitors will be screened upon entry, required to wear a mask and an armband indicating they have been screened.
    • Visitors who screen positive at entry will be asked to reschedule their visit until they are symptom-free.
    • Please utilize alternative methods of communication, including technology, with patients as much as possible.
    • The following areas can have one (1) Well visitor in that designated area:
      • Ambulatory settings (Outpatient Wound Care, Surgery Services, Cath Lab, Laboratory Department, and Diagnostic Imaging, etc.)
      • Emergency Department
    • The following areas will have LIMITED VISITATION from 7am to 7pm (1 WELL Visitor per day):
      • Women’s Unit
      • Med-Surgical Unit (3ctr)
      • Inpatient Rehab
    • The following area will have visitation per physician orders:
      • Behavioral Health Services
    • Circumstances may allow for specific exceptions to the criteria above. Flexibility is allowed based on local market COVID-19 activity. For example:

    • Ability to maintain zero-visitor policy or revert to zero-visitor policy based on community COVID-19 activity or limiting visiting hours further.


  • We have temporarily closed our hospital cafeteria and gift shop to the general public until such time as restrictions are lifted.


  • Wondering what to do if you have respiratory illness symptoms (fever, cough, shortness of breath) that need medical attention? If your symptoms require immediate medical attention and you plan to visit our hospital, your primary care provider or an urgent clinic, please call ahead before you go and let them know that you are experiencing symptoms related to COVID-19. This will allow your providers to properly prepare for your visit and take the necessary precautions to keep others from being infected or exposed.

  • If you or a loved one experiences a medical emergency related to COVID-19, please call 911 and let the dispatch agent know that your emergency is related to possible COVID-19-related symptoms so that they are properly prepared to care for you and help ensure the safety of others.